Contact and enquiries

Contact the Museum

Natural History Museum
Cromwell Road
London
SW7 5BD
UK

For the Natural History Museum at Tring, see the Natural History Museum at Tring contact and enquiries page.

General enquiries
  • Switchboard +44 (0)20 7942 5000
    (9.00-17.30 Mon-Fri)
    Contact us by email
  • Life Galleries information desk +44 (0)20 7942 5011
    (10.00-17.30 Mon-Sat; 11.00-17.30 Sunday)
  • Customer services +44 (0)20 7942 5511 or email
    (10.00-18.00 Mon-Fri)

Identification and general science
  • Identification and general science enquiries see website
  • Commercial/science enquiries see website
  • Science consulting see website or email

Purchase enquiries
Commercial enquiries
Other useful contacts
Education enquiries
  • Advanced group bookings see website or call +44 (0)20 7942 5555
  • Teachers CPD courses call +44 (0)20 7942 5555
  • Adult education, field studies, courses and tours call +44 (0)20 7942 5555

Science staff enquiries
Library enquiries
Corporate enquiries
Cartoon image of footprints leading through closing door

Our scientists study the snails that host the schistosomiasis parasite, which causes a disease that affects nearly 200 million people.